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Marceley and Roberge Recieve Bank Awards of Excellence

Tonnie Marcely and Pat Roberge have received awards from The Stephenson National Bank & Trust (SNB&T). Created in 1988, the Award of Excellence is given to two employees semi-annually. Recipients are nominated by their co-workers for demonstrating excellence in customer service, reliability, responsiveness to customers’ and bank employees’ needs, superior job knowledge, professionalism, motivation and productivity.
The first award was given to Marcely for consistently exceeding customers’ expectations. As a Loan Processer, she is responsible for typing and processing loans, maintaining tax, insurance and escrow information and sending out customer loan statements.

 

Marcely, a Marinette Catholic Central High School Graduate, joined SNB&T in 2006 as a Customer Service Representative. Her volunteer activity includes being a member of The Clothes Vault committee, past troupe leader for Girl Scouts, helping at her daughter’s school, and visiting the animal shelter. Marcely lives in Marinette with her daughter; they are members of Holy Family Parish.

 

The second award, given to Roberge, recognizes that she is an integral part of the bank as a true “go to” person. She is the Loan Operations Coordinator and is responsible for the loan department’s reporting requirements, researching and implementing upgrades in software applications, training, writing procedures and troubleshooting problems.

 

Roberge joined SNB&T in July 2001 as a Loan Secretary in Oconto. She is a graduate of Oconto Falls High School, a Navy Veteran, and holds an Associate’s Degree in Business Management from the University of Maryland. She has served 3 year’s on the Wisconsin Banker’s Association (WBA) Fipco Loan Software Committee. In addition, she maintains ongoing training through the WBA Loan Compliance School and continues to take classes and attend Banking Industry seminars.

 

Her volunteer activity includes the American Heart Association and American Cancer Society neighborhood collections. She and her husband Bob live in Little Suamico, they have two children.

 

The Stephenson National Bank & Trust is a 134-year old independent community bank with assets of $248 million and Trust assets exceeding $170 million.  Offices are located in Marinette and Oconto, Wis. and Menominee, Mich. For more information about The Stephenson National Bank & Trust visit www.snbt.com.

 

 

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Last Updated:  January 3, 2012