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Recent Fraudulent Activity in our
Community |
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July
2011: A possible software virus has been spotted that
could affect the computers of customers using Bank Online. The
virus is a well-known, difficult to track and detect “BOT” virus
that targets banking sites and other financial institutions in
order to try and steal their customers’ information. It mimics
secure sites and directs Bank Online users to enter their
personal information. Typically it says:
“We do not recognize the computer you are using. To continue
with Online Banking, please provide the information requested
below.” Then it asks for credit or debit card number,
security code, date of birth and PIN. DO NOT PROVIDE ANY
INFORMATION. |
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January 2011: Recently, customers have received
fraudulent phone calls stating that their SNBT Debit Card has
been suspended or closed. The message asked them to call back to
reactivate their card. This is a scam. Do not to respond to any
phone calls asking for card numbers, account numbers, PIN, or
other personal information.
With the activation of SNBT’s new
Fraud Detective service,
you may receive legitimate calls from “Fraud Detection Center”
that alert you to suspicious activity. A call from SNBT will
ONLY ask you to enter your zip code and ask about a specific
transaction; under NO CIRCUMSTANCES will you be asked to provide
your card number or PIN. |
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July 2010:
Individuals and companies have reported receiving an e-mail that
appears to be from the National Automated Clearing House
Association (NACHA). The subject line of the e-mail states
"Unauthorized ACH Transaction". The e-mail includes a link that
redirects the individual to a fake webpage and contains a line
that is very likely an executable virus with malware. DO NOT
CLICK ON THE LINK. Both the e-mail and the related website are
fraudulent.
A customer came to
us recently with two letters from Mystery Shopping companies.
Enclosed with each letter was a check made out to the customer
for $3000 - $4000. The letter directs the customer to deposit
the check into their account, purchase some items, then send
money back to the company via Western Union or other money
service. These are scams. Do Not Cash or Deposit the Checks. |
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June 2010:
We have been notified of an e-mail scam resurfacing. The subject
of the e-mail is “Notice of Underreported Income” and should not
be opened, nor should any links provided in the e-mail be
followed. Doing so would launch a malicious virus which is
capable of stealing passwords to private information.
Click here to read a Security Blog on the subject. |
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April 2010:
It has come to our attention that there is a fake e-mail that
claims to be from snbt.com telling the recipients to run a file
and follow instructions. We did not send the e-mail, it is
fake. Please Note: We will never send an e-mail asking our
customers to verify their account or that their account has been
accessed by someone else. Please use caution when clicking on
e-mailed links.
= = = = = Sample
fake e-mail = = = = = =
From: snbt.com support [mailto:noahrg1535@ralpert.com]
Sent: Monday, April 26, 2010 12:14 AM
To: sample
Subject: snbt.com account notification
Dear Customer,
This e-mail was send by snbt.com to notify you that we have
temporanly prevented access to your account.
We have reasons to beleive that your account may have been
accessed by someone else. Please run this file and Follow
instructions:
http://linkremoved.
(C) snbt.com |
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March
2010: Automated calls were received stating that a
person's Debit Card has been deactivated due to a breach of
security. If you receive a call, Do Not press 1 and Do Not enter
your Debit Card number, hang up immediately. |
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November 2009: A Phishing Alert originated from WACHA
and NACHA, The Electronic Payments Associations. It appears that
individuals and/or companies may have received a falsified
e-mail with the subject title "Rejected ACH Transaction". The
e-mails appear to be from WACHA or NACHA and indicate that there
is a problem with an ACH transaction they have originated. The
e-mail includes a link that redirects the individual to a fake
web page which appears to be either the WACHA or NACHA website.
The link is very likely an executable virus with malware. These
emails did not originate from either agency and the website is
not valid. Do not click on the link.
Below is a sample of the falsified e-mail that was sent.
= = = = = Sample
NACHA e-mail = = = = = =
From: nacha.org [mailto:report@nacha.org]
Sent: Thursday, November 12, 2009 10:25 AM
To: Doe, John
Subject: Rejected ACH transaction, please review
the transaction report
Dear bank account holder,
The ACH transaction, recently initiated from your bank account,
was rejected
by the Electronic Payments Association. Please
review the transaction report
by clicking the link below:
Unauthorized ACH Transaction Report [This is
the how the link displays.]
------------------------------------------------------------------
Copyright ©2009 by NACHA - The Electronic Payments Association
= = = = = = = = = =
= = = = = |
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September 2009:
Cell phone texting scams, called SMiShing, happen when a scammer
tries to obtain a person's Credit or Debit card PIN by texting a
message appearing to be from a bank, credit union, or credit
card company. The text reads that a card has been deactivated or
blocked, then a phony phone number is given. Fraud occurs when
the cardholder contacts the telephone number referenced in the
message and provides their PIN. Example:
sms.alert@visa.com/VISA. (Card Blocked) Alert.
For more information please call 1-877-269-XXXX. |
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April 2009: An e-mail scam has been
circulating in which recipients are asked to provide their
Century Tel e-mail address, password, age, country and date of
birth. This e-mail was not sent by Century Tel and it bears all
the earmarks of a scam. |
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April 2009: Letters are e-mailed
notifying the recipient that they have a large inheritance
waiting for them in a foreign country.
Example
of Fraudulent Letter |
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