What To Do If You Think You Find A Mistake Regarding Your Loan

To assert an error or to request information regarding your loan account, please call or write to us at:

The Stephenson National Bank & Trust

Attn: Retail Loan Department

P.O. Box 137

Marinette, WI 54143


Please include the following in your request:

  • Your Account Name and Loan Number
  • Describe the error or issue as clearly as you can, and the impacted dollar amount (if applicable)
  • Explain why you believe there is an error or why you need more information