Important Message

As part of our SNBT family, your trust in us is invaluable.

 
During this evolving Coronavirus (COVID-19) pandemic, The Stephenson National Bank & Trust (SNBT) remains committed to serving the banking needs of our customers and communities. All of us at SNBT are excited to be able to continue moving forward with the state and federal re-opening guidelines for business.
 
Effective Monday, June 15, 2020, all branches are open for normal business 8AM-4PM. We will continue to be safe and try to prevent the spread of COVID-19. We will be following these guidelines:

  • If you are wearing a mask, you MUST pull it down and look into the camera before entering any SNBT office.
  • We will refrain from handshaking once inside.
  • Heightened sanitation practices will continue.
  • Plexiglass will remain at each banker station for your protection and the protection of our staff.
  • You will be asked to maintain 6-foot social distancing. 
 
Thank you for choosing to do business with us, and we appreciate your patience during this difficult time. We are thrilled to be getting back to normal and we can't wait to see you.

 

 

Here is a brief summary of the CARES Act emergency relief package to assist individuals and businesses:
Business Relief: There are A LOT of different options available with this new legislation, it is important that you speak to your lender first. 
 
We are offering loan relief to customers who may be impacted by the COVID-19. Our loan officers are inviting customers to call in and discuss how payment plans may be revised during this period to alleviate the potential effects of the virus. By taking a proactive approach, we are aiming to mitigate the economic affect this could have on businesses and residents of our region, not to mention the potential impact on our community. To help our customers remain financially healthy, we are tailoring loan payment plans for businesses and consumers on a case-by-case basis. Ultimately, allowing you the opportunity to reduce monthly loan payments and, in turn, redirect your cash flow toward maintaining the vitality of your business or household. 
 
Tips to Avoid Coronavirus Scams and Protect Your Money

Scammers are exploiting consumers’ fears and uncertainties about COVID-19 to perpetrate a range of fraud scams. Discover a new list of tips from the American Bankers Association that can help you avoid becoming a victim.

To continue providing you with the customer service that you expect from us, there are numerous options to do your banking without interruption:  

  • eTellers – make deposits, withdrawals, and loan payments. Live banker video assistance will continue to be available if you tap the touchscreen the Help button.
  • Open Accounts Online – a virtual way to open a new account with SNBT
  • Apply for Loans Online – apply for a variety of loans in less than 10 minutes
  • Bank Online – check your balance remotely, transfer among your accounts
  • Bill Pay – make payments to your billers online
  • Mobile Banking – your smart phone got even smarter with our banking app
  • Mobile Check Deposit – deposit checks by simply taking a picture
  • Mobile Pay – pay at the register using your cell phone instead of cash
  • Zelle® - pay people you know and trust as easy as sending a text or email
  • Bank by Phone – receive balance information and make transfers
  • eBusiness Banking – manage balances, make loan payments

Because national health guidelines are our main priority, we suggest that you use remote methods. 

If you haven’t taken advantage of the many ways to digitally manage your money, visit our eClassroom, where you can watch videos and learn more about banking without a branch. The advantage of these banking channels is the ability to choose how you want to bank. 


If you have specific questions, contact your banker or call 715-732-1732.