Bank Online
The safe, quick, and convenient way to manage your SNBT accounts on your schedule.
Benefits
- Manage your Checking, Savings, Loans, and CDs
- View all types of transactions
- Transfer money among your SNBT accounts and make loan payments
- Make external transfers to accounts in your name held at other financial institutions
Password Requirements
Must be 12 to 25 characters long
Must not match or contain your username
Must contain at least 1 letter
Must contain at least 1 number
Must contain at least 1 of these approved special characters + _ % @ ! $ * ~
Troubleshooting Login Issues
Are you as excited as we are?!
It may be possible that in your excitement to see the new digital banking experience, you simply skipped a step! Sometimes a common error is not following every step on the screen. Here are some ideas to help you get un-stuck...
What Might Be Happening | Here Are Some Possible Solutions |
|---|---|
Accidentally trying to "enroll" instead of login | If you were a previous digital banking user, there is no need to re-enroll |
Using bad or old password for first login | Your first-time password will be the last for digits of your social security number or business tax ID |
Using the wrong email address not on file with SNBT | You must use the email address SNBT has on file for you, if you need help with this, please contact us |
Do not know current username | We can retrieve that for you, please contact us |
New password does not meet requirements | Must be between 12 and 25 characters in length Must not match or contain your username Must contain at least 1 letter Must contain at least 1 number Must contain at least 1 of these approved special characters + _ % @ ! $ * ~ |
Wrong 6-digit authentication code | Maybe you mistakenly used the phone number from which code was sent, double check the code you received |
Phone not updated | For security, digital banking runs on the most current version of phone software |
Receive error "Please verify your information and try again" | If you have tried everything and you just are not getting in, we are here to help you, please give us a call! |
Using an old bookmarked link | If you have saved the previous digital banking URL in your favorites it will no longer work, visit snbt.com and click the "LOGINS" button in the navigation bar |
Using the old app | You must download the new app. Be sure the “S” logo on your app is a WHITE “S” logo - that will be the new app. If the "S" logo is blue, go to your app store and search "SNBT" to find the newest app |
Other things to consider | Did you accept the terms and conditions agreement? Did your multifactor code expire after 5 minutes of not being used? Did you use the correct social security number or Tax ID associated? |
When all else fails | We do not want to see you struggle - we want you to enjoy the new experience! Please call us or stop by any office and we would be happy to help. We have extended hours Monday, April 27 through Friday, May 1 we will be here from 8am to 6pm each of those days |
Additional Features
- Overdraft Protection:
- Transfers money from another deposit account into your checking account.
- A small transaction charge is assessed for each overdraft transfer, which costs less than an overdraft charge.
- Overdraft Consideration:
- We may cover your overdraft so you can avoid merchant fees from declined transactions or returned checks.
- An overdraft charge may apply for this discretionary service.
- Available in addition to the overdraft services listed above.
- Learn the details of Overdraft Consideration
- Debit Card Overdraft Consent Service:
- May help you avoid having your transactions automatically declined.
- Applies only to ATM and everyday Debit Card transactions.
- An overdraft charge may apply if this service is used to complete your transaction.
- Learn more about overdraft services here.
- Automated bank-by phone system that gives you account information using a touchtone phone. To access, call 715-735-BANK (2265) or 800-924-9796.
- Many employers offer paycheck deposits into a checking or savings account. Consider taking advantage of this benefit to help with budgeting by earmarking a portion of each paycheck to be deposited into your savings account.
- Keep valuable information and important documents safe.
- Reorder your checks here:
- https://orderpoint.deluxe.com/personal-checks/welcome.htm?execution=e1s1
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