Looking for more info on the Manage My Cards update? See the green FAQ section below. To learn more about SNBT Debit Cards, use the button to skip to the features section.

NEW Debit Card Management FAQs

New features coming soon!

What new features can I expect with the update?

  • Set real-time card transaction notifications´╗┐
  • Add controls and alerts for location, merchant type, and spending limit preferences
  • View recurring payments for subscriptions and cards on file with other companies
  • Track spending by month, category and more
  • See a count of total debit card transactions per month
  • View detailed transaction descriptions to easily see where your purchases were made
  • Turn your cards ON and OFF

What will I need to do before the update?

You will not need to make any changes prior to the update. If you would like the update to process automatically on that day, you can set your device to automatically update, but it is not required. You can always push the app update manually. 

Any alerts or settings you currently have in place in CardValet will transfer over automatically.

What will happen with any alerts or restrictions I currently have set up in CardValet?

Any settings currently in CardValet will be transferred over with the update to Manage My Cards. If you would like, you can always double check that your settings transferred over as expected once the update is live. It would also be a great opportunity to check out the new controls and features available!

Can I continue using CardValet to manage my personal Debit Cards once the update is live?

The CardValet app will no longer be available for Personal Banking customers once the update is live. The previous CardValet functionality will be incorporated into the card management section of the SNBT Personal Banking Mobile App.

Will these features be available when I log in to Online Banking on a desktop computer?

No. The Manage My Cards section will only available in the Personal Banking Mobile App.

Features

  • Purchases are automatically deducted from your checking account. 
  • Transactions are monitored for potential fraud using Fraud Detective.
  • Know how, when, and where your card is used with CardValet.

Signature Transactions

  • Higher purchasing limit than PIN transactions
  • For merchant transactions, simply choose “credit” and sign the keypad or printed receipt.
  • Merchants will send us the purchase total for authorization. This amount is placed on hold and removed from your available balance immediately. The hold is released after approximately 72-hours or when the transaction clears, whichever comes first.

PIN Transactions

  • Simply punch in your PIN on the keypad
  • Allows you to receive cashback at no charge at a merchant
  • The funds are deducted from your account immediately

Be Careful: If you re-try a declined transaction multiple times it may cause your card to become locked and unable to be used for any transaction.

Automatic Billing Updater

Uses secure technology to automatically verify and submit updated Debit Card information to participating merchants that you have authorized to maintain your card information on file.

Card Info

  • For lost or stolen cards, call this number immediately: 800-472-3272 (This number is for you to call out to only. You should not receive calls from this phone number.)
  • When you plan to make a large purchase or travel, call SNBT at 715-732-1732.

NOTE: Cards that are inactive or in a restricted status may be subject to closure.

With Contactless Debit Cards, you simply tap to pay! 


  1. Look for the contactless symbol on the payment terminalTerminal Icon
  2. Tap your card on the terminal to pay
  3. Remove your card after your transaction is confirmed
  4. Follow any prompts to sign or input your PIN 

Pick your own PIN for Debit Cards

Change your own Personal Identification Number (PIN) without the hassle of coming into the bank!

Select a PIN that you'll remember, but don't make it easy for others to guess. Avoid using combinations such as '0000' or '1234' or the last four digits of your Social Security Number.

Call 1-800-992-3808

Always keep your PIN and passwords secure. Never give them to anyone.

Interactive Video Player

Choose how you pay!

Learn more about your SNBT Card and the secure & versatile capabilities it has to offer.